What are cookies? 

A cookie is a small text file that is stored on the web browser on your computer when you visit a website. Cookies do lots of different jobs, like letting you navigate between web pages efficiently, remembering your preferences, and generally improve the user experience.

How do we use cookies?

We use cookies to distinguish you from other users of our website (including when you browse other third party websites). This helps us to provide you with a good experience when you browse this website. 

By proceeding with access to this website you are deemed to have accepted the cookies detailed in this policy. We reserve the right to vary this cookie policy at any time and will post any variations here.

This policy explains what cookies, including third party cookies, we use on our website, and how you can refuse or withdraw your consent to cookies. You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.com/UK.

What type of cookies are used?

The following types of cookies are used on the site

  1. Strictly necessary/essential cookies
    These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for cannot be provided. These cookies don’t collect information that identifies a visitor.
  2. Performance cookies
    These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
  3. Functionality cookies
    These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
  4. Behaviourally targeted advertising cookie
    These cookies are used to deliver adverts more relevant to you and your interests They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

Third Party Providers 

We use services from a small number of other companies to understand how you reach our site, how you interact with our site and the path they take through it. These companies use cookies to help us improve our service to you.

What specific cookies do we track?

The following cookies are used on our website:

Provider

Name

Expiration

Purpose

Compare Your Cruise Insurance

_cyciccp

1 month

Helps to remember visitor agreement of the cookie policy.

Compare Your Cruise Insurance

source

Persistent

Help to identify the affinity source of the visitors to the site.

Cloudflare

_cf_bm

1 day

Used to distinguish between humans and bots.

Compare Your Cruise Insurance

Aequotech.CYCI.AntiForgery

Session

A security cookie to help to stop cross-site request forgery.

Compare Your Cruise Insurance

Aequotech.CYCI.Session.Cookie

Session

Allow users to be recognised so any page changes or item/data selection you do is remembered from page to page.

Compare Your Cruise Insurance

Aequotech.CYCI.awc

Persistent

Help to identify the affinity source of the visitors to the site.

Zendesk

_zlcmid

Persistent

Allows users to continue a chat as you view different pages on our site, or if you come back to the site later.

Zendesk

_zlcstore

1 year

Necessary for the chat-box function on the website to function.

Universal Analytics (Google)

_ga

2 years

These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website.

Universal Analytics (Google)

_gali

2 years

These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website.

Universal Analytics (Google)

_gat

2 years

These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website.

Universal Analytics (Google)

_gid

1 day

These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website.

Universal Analytics (Google)

_dc_gtm_<property-id>

1 day

These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website.

Universal Analytics (Google)

AEC

6 months

Ensure that requests within a browsing session are made by the user, and not by other sites

YouTube

APISID

2 years

Enables Google to collect user information for videos hosted by YouTube.

YouTube

SAPISID

2 years

Enables Google to collect user information for videos hosted by YouTube.

YouTube

SSID

2 years

Enables Google to collect user information for videos hosted by YouTube.

Google

SIDCC

1 year

This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.

Google

SID

2 years

Security cookie to confirm visitor authenticity, prevent fraudulent use of credentials, and protect visitor data from unauthorised access.

Google

HSID

2 years

Contains encrypted entries of your Google account and the last login time to protect against attacks and data theft from form entries.

Google

1P_JAR

1 month

Based on recent searches and previous interactions, custom ads are placed on Google websites.

Google

NID

1 year

Stores visitor preferences and personalises ads on Google sites based on recent searches and interactions.

Google

__Secure-3PSID

2 years

Profiles the interests of website visitors to serve relevant and personalised ads through retargeting.

Google

__Secure-1PSID

2 years

Profiles the interests of website visitors to serve relevant and personalised ads through retargeting.

Google

__Secure-3PAPISID

2 years

Profiles the interests of website visitors to serve relevant and personalised ads through retargeting.

Google

__Secure-1PAPISID

2 years

Profiles the interests of website visitors to serve relevant and personalised ads through retargeting.

Google

__Secure-3PSIDCC

1 year

Profiles the interests of website visitors to serve relevant and personalised ads through retargeting.

Google

__Secure-1PSIDCC

1 year

Profiles the interests of website visitors to serve relevant and personalised ads through retargeting.

Google

OTZ

1 month

Used by Google Analytics that provides an aggregate analysis of Website visitors.

Google

__Secure-ENID

1 month

Profiles the interests of website visitors to serve relevant and personalised ads through retargeting.

Google

SEARCH_SAMESITE

3 months

Used to prevent the browser from sending the cookie along with cross-site requests.

Google

_gcl_au

90 days

Used by Google Adsense to store and track conversions.

Google

IDE

13 months

Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile.

Google

AID

13 months

Used by Google for Campaign Manager, Display & Video 360, Google Ads, Search Ads 360

Google

test_cookie

15 minutes

The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies.

Microsoft

MUID

1 year

Used to store and track visits across the website.

Microsoft

_uetsid

1 day

Used to store and track visits across the website.

Microsoft

_uetvid

1 year

Used to store and track visits across the website.

Meta

_fbp

3 months

Used by Facebook to deliver advertising.

How do we use your personal information?

We use the information that you have given us in order to: 

  • provide you with the insurance product comparison services you have requested;
  • share with our insurance providers and partners to allow them to provide you with the service you have requested, such as a quote or information on an insurance product;
  • send you information about other services or products we offer and other marketing communications. We will only send you this type of information if you have provided us with your consent and will only contact you via the preferences you have selected. You can withdraw your consent at any time by using our unsubscribe service;
  • send you confirmation of your quotes via email;
  • send you a reminder of an annual policy due to expire;
  • tell you about any changes to our services and products;
  • carry out statistical analysis to help improve our sales and service, websites, product offering, processes and procedures;
  • market research purposes;
  • to comply with legal and regulatory requirements;
  • track sales information;
  • assist you with your application (livechat).

Can I refuse consent to the use of cookies?

You can refuse to accept cookies by altering the settings on your internet browser. For more information about how to do this, look at your browser 'help' section or visit www.allaboutcookies.org and www.youronlinechoices.eu.

To opt our of being tracked by Google Analytics across all websites visit https://tools.google.com/dlpage/gaoptout

Please note that if you adjust your internet browser settings to refuse the setting of cookies, you may not be able to access or use fully certain parts or functionality of our website. We do not recommend turning cookies off when using our website for these reasons.